20%-30% off everything + discounted shipping
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Freight Shipping Explained

Oversized items will be shipped on pallets (i.e., large orders, trays, soil, reflectors, dehumidifiers, etc.). Freight shipments are delivered by scheduled appointments. Please inspect all shipments carefully for damage or missing items prior to signing for them (if required). If your freight shipment arrives damaged, report these damages (or missing items) to the delivery driver. Please note these issues on the delivery receipt, and contact HeavyGardens.com as soon as possible. If you sign your name on the freight bill without noting the damages, you are stating that you have received your shipment/order in acceptable condition. Once signed for, there will be no reimbursement of freight charges, order costs or any other charges incurred by you from Heavygardens.com.

Note: Your signature on the freight bill confirms that you have received your shipment/order in acceptable condition. Once signed, there is not reimbursement of freight charges, order costs or any other charges incurred by you from HeavyGardens.com.

Scheduling Delivery Appointments
If you are not available by phone or email to schedule your delivery appointment within a reasonable amount of time, the shipment will be considered refused and you are responsible for full freight charges and applicable fees going both ways with a minimum 20% restocking fee.

Refusal of Shipments
Customers are responsible for full freight charges and applicable fees going both ways and a minimum 20% restocking fee for shipments that are refused for any reason other than the shipment was damaged in transit (not applicable to items damaged in storage) or if the shipping error was made by Heavy Gardens.

Change Fees (Address Intercept)
You will be responsible for full freight charges and applicable fees going both ways and a minimum 20% restocking fee for shipments that are refused for any reason other than the shipment was damaged in transit (not applicable to items damaged in storage) or if the shipping error was made by Heavygardens.com.